Get your company ready for the future
As an investor, mentor and advisor, it is my passion and expertise to support start-ups and scale-ups in realizing their growth ambitions and working towards a successful exit.
Services
Birdsong Advisory is dedicated to helping you and your company grow.
Actionable management information, streamlined processes and optimally functioning teams.
Always focus on high customer satisfaction and meeting strategic goals.
Supervising executives and owners as a sparring partner or mentor
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I mentor executives and owners at a strategic level and help them make important decisions and develop new initiatives.
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I act as a critical thinking partner, challenging them to refine their way of thinking and explore alternative solutions.
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I help identify key issues and challenges, set goals, and formulate action plans to achieve these goals.
Improving and optimizing internal processes
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I partner with companies to analyze and optimize their internal processes to increase performance and efficiency.
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I analyze business processes to identify bottlenecks and reduce inefficiencies.
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I involve employees in the improvement process and teach them how to implement and maintain the new processes.
Strengthening understanding of relevant management information
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I help identify key performance indicators (KPIs) for the company and work with the management team to translate these KPIs into measurable objectives.
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I implement tools and dashboards to measure and track company performance, help the management team interpret and use this information to make better decisions.
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I use modern technologies and data analytics to collect, analyze and present management information.
Optimizing collaboration within teams
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I measure team performance and use this data to identify and implement further improvements.
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I help identify and resolve conflicts and other challenges that may hinder team collaboration.
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I ensure that everyone on the team understands their role and is aware of their contribution to the team and the company.
About Joost Vogelezang
I have over 25 year of experience in various management positions within software and consulting companies. I have successfully sold 2 of my own companies and have managed more than 20 international corporate acquisitions, from due-diligence to the final integration of companies ranging from 30 to 600 employees.
I have held various roles within the Client Care function. As Vice President and part of the international senior leadership team, I implemented the Customer Success process and have been responsible for the global Support function (250 people) of 30,000 clients.
I am creative, conceptual and solution-oriented in my approach to business challenges. I am able to empathize well with businesses and processes, and view them analytically. This allows me to come up with unique solutions that you would not immediately consider yourself.
By using concrete data, I am able to make improvements, mirror processes and confront people with facts, raising standards. I am goal-oriented and direct my attention to the measurability of processes.
As a people-oriented person, I implement customized changes, and create understanding of these changes. I pay attention to people and am quick to determine where they fit best within the organization.
Testimonials
Mark Lisi
SVP Corporate Development at insightsoftware
I have worked with Joost for over three years and leaned on him consistently for market knowledge, target company insights, evaluating M&A targets for strategic fit and deal rationale, and execution of key integration activities.
He is an exceptional partner who brings a depth of experience that I have truly valued to make important decisions.
Joost is one of the best team builders I have worked with - he finds way to make others more productive and make work fun.
Dafydd Llewellyn
GM EMEA at insightsoftware
I had the pleasure of working with Joost when he led Support and Client Success for EMEA and latterly when he led support globally for insightsoftware.
Joost is a fantastic business partner who cares deeply about the customer and drove initiatives to ensure high levels of customer engagement and retention. He also played a key role in the successful integration of several acquisitions in EMEA.
Joost always has a positive 'can do' attitude, built great teams with a strong culture and has contributed significantly to the success of the EMEA region at insightsoftware.
Richard Harwood
VP Digital Intelligence at Experian
Joost played a key role in the successful implementation and embedding of CXO Software at our company. He was able to provide good advice, whilst demonstrating good technical awareness when working with us to discuss challenges and their optimal solutions.
It was very easy to develop a deep, mutually beneficial relationship with Joost. Joost really cared about the voice of the customer, and promoted our own ideas to his product development team to help deliver an even better product, and a better outcome for his customers.
